These footwear are produced with top choice, completely processed, colorful and finished by hand with craft methods. We are not responsible for any delays on delivery, but we are always available to offer support if problems occur. Packaging times: Once the "order is received, 1/2 working days will be needed to move on to the packaging and then send it. The eBay feedback release system serves to transmit their impressions to the transaction to other users, if problems arise for any reason before issuing negative feedback contact us and together we will find a solution. Sometimes the buyer forgets to leave the feedback to the seller if he has already received his therefore we wait for both the buyer to leave him first. Each customer can exercise the right of withdrawal within 14 da.